All orders placed before 12 noon are normally shipped the same day. Delivery times may be extended during e.g. SALE and Christmas, where delivery times can be up to 10 business days. See more information under Shipping & delivery.

Once the package has been shipped, the following delivery times apply:

• Delivery: 1-3 business days
• Postnord: 1-2 business days
• GLS: 1-2 business days

NOTE: If there is no space at the delivery location, your package will automatically be moved to the nearest delivery location. You will be informed by your chosen shipping company. If there are any problems/questions with the shipment, please contact us at kundeservice@rang.dk .

GLS - Home delivery 50 kr.

GLS - Delivery to parcel shop 39 kr.

PostNord - Home delivery 50 kr.

PostNord - Delivery to parcel shop 39 kr.

DAO - Home delivery 50 kr.

DAO - Delivery to parcel shop 39 kr.

Expected delivery time is 1-3 business days.

Yes, you can get free shipping to a parcel shop when you buy for 299,- on the webshop.

Home delivery always costs 50 kr.

Expected delivery time is 1-3 business days.

As a general rule, you cannot change the delivery address after you have placed your order.

But contact our customer service in the chat or email: kundeservice@rang.dk the same day the order is placed, and we will correct it as soon as possible if the package has not been shipped.

If you want to find your order confirmation, you can log in to the page with the email you used to place the order, or send an email to kundeservice@rang.dk.

We offer jewelry repair. Contact customer service with your order number and the reason for the complaint. Send your inquiry to kundeservice@rang.dk and please attach a picture of the damaged jewelry.

If they need to be cleaned, it is done in the same way, but this costs 100,-

Unfortunately, it may happen that we have sent you an item that is damaged, either because we did not discover this or because it was broken during shipping.

Fortunately, this almost never happens, as we check all our products before we pack and ship them, but if you receive a piece of jewelry or a hair clip that is broken, just send us an email at kundeservice@rang.dk or on our insta and we will find a solution for you as soon as possible.

You have 14 days full right of exchange and return from the day you receive the delivery. Exchange can be made for a credit card or the money can be refunded. We only refund to the card used for the purchase. To create a return, we recommend that you log in here and request a return, or send us an email at kundeservice@rang.dk.

Please wait until we return with a return label to you. Your 14-day submission deadline only applies from the date you receive the return label.

Yes! You always get one free exchange per order - contact us at kundeservice@rang.dk

We pack your order as quickly as possible, and therefore it is not possible to cancel or change your order.

If you have not received your order within the estimated delivery time, please contact our customer service at kundeservice@rang.dk and we will help you find the package.

You can see the estimated delivery time under the shipping and delivery section.

If you have received the wrong product in your order, contact us at kundeservice@rang.dk and we will correct the error.

Once we have registered your return order, you will receive an email stating that the item has been received and the money will be returned.

Remember to save your receipt for the shipment, as we are not responsible for lost packages sent to rank cph.

We accept Mobilepay, Dankort, Visa, Mastercard, Maestro, Visa Electron, Viabill, Anyday, American Express, JCB and Diners Club.

If you experience challenges with your gift card, please take a picture of the gift card and send it by email to kundeservice@rang.dk and we will help you.

Check your spam folder and make sure kundeservice@rang.dk is added to your address contacts.

If it still has not arrived, you can contact our customer service by email: kundeservice@rang.dk.

We offer a 100% satisfaction guarantee, meaning that if there are errors or you change your mind, you can always get your money back within 14 days.

In addition, we have one free exchange per order.

Contact us at kundeservice@rang.dk

NOTE: The warranty does not cover lost jewelry, scratches due to normal wear and tear, improper use or storage of your product, or damage caused by third parties.

Keep an eye out for our annual promotions like Black Friday and Christmas sales, where you can find exclusive offers on our jewelry.

You can! And we would love to hear your opinion, so after your purchase, you will also receive an email so you can easily leave a review of the product you have purchased. We really appreciate your feedback!

See our reviewshere !